

Hold down the power key until you hear a second beep and the console's light is off. First, make sure your PS4 is really turned off.


When this process fails, no visible output appears on the television. Normally, the PlayStation autodetects the display device output and adjusts accordingly. Basically, the communication between the television/HDMI cable and the console fails to interpret the PlayStation's output signal and reconcile it with the television's native output capacity. Since the PS4 can output a variety of resolutions and display modes (including 720p, 1080p, 4K, HDR, etc.), it can happen that your display and console aren't "talking to each other." The most common issue is a resolution mismatch - you have turned on a setting that your TV doesn't support or the PS4 may have misdetected your TV's abilities and is sending the wrong signal. Your PS4 or PS4 Pro's signal is not recognized by the TV - or the PlayStation is not detecting the right settings for the TV.
